Fluffy Pet Store

Privacy Policy

Privacy Policy

Last Updated: November 23, 2023

Welcome to Fluffy Pet Store! At Fluffy Pet Store, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website [https://www.fluffypetstore.com](the “Site”) and our services.

Information We Collect

  1. Personal Information:
  • When you place an order, register for an account, or engage with our services, we may collect personal information such as your name, address, email address, and payment details.
  1. Automated Information:
  • We gather information about your interactions with the Site, including your IP address, browser type, and pages visited. This helps us improve our services and enhance your shopping experience.

How We Use Your Information

  1. Order Fulfillment:
  • We use your personal information to process and fulfill your orders, communicate order updates, and provide customer support.
  1. Improving Our Services:
  • Your feedback and interactions help us enhance our products and services.
  1. Marketing Communications:
  • With your explicit consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt in during the registration or ordering process, and you can manage your communication preferences at any time.

Information Sharing

  1. Trusted Service Providers:
  • We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers, such as Stripe, Inc. and Paypal, Inc., who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site. They help us understand how you interact with our content and improve your overall experience.

Data Retention

  • We retain your personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Inactive accounts (accounts with no activity) may be retained for auditing purposes for up to six months.

Handling of Credit Card Information

  • We do not store actual credit card numbers. Your credit card information is transmitted directly to our trusted payment service providers, such as Stripe, Inc. and Paypal, Inc., using secure encryption protocols. The ‘Save payment methods’ feature on our site keeps only a reference to the actual credit card information stored securely by our payment service provider.

Children’s Privacy

  • Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from individuals under the age of 16. By using our website and services, you affirm that you are 16 years of age or older.

Location of Data Processing

  • Your personal information is stored and processed in the United States. By using our website and services, you consent to the transfer and processing of your personal information in the United States.

Your Choices

  • You can choose not to provide certain information, but it may limit your ability to take advantage of our services. You can manage your communication preferences by updating your account settings or unsubscribing from marketing emails at any time.

Security

  • We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Updates to this Privacy Policy

  • We may update this Privacy Policy periodically. The latest version will be posted on this page with the effective date.

Contact Us

  • If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].

Thank you for trusting Fluffy Pet Store with your information. Your privacy is important to us.

Wagging tails and purrs,

The Fluffy Pet Store Team 🐾